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Frequently asked questions
Frequently Asked Questions
How to find Bays Leap Farm:Address:Bays Leap Dairy FarmHeddon-on-the-WallNewcastle upon TyneNE15 0JW
For directions, search “Bays Leap Dairy Farm” on your satnav or use our Google Maps location.
Your satnav may direct you to one of our two entrances.
Entrance 1: A69 / Farm Shop EntranceWhen approaching Heddon-on-the-Wall from the A69, look for the signed farm entrance on the right.
If leaving Heddon-on-the-Wall towards the A69, the entrance is on your left.
Follow the signs to the farm shop.
Parking is available on the left next to the farm shop's.
If these spaces are full, continue past the shops along the one-way road to the large gravel car park.
Entrance 2: Village EntranceThe second entrance is opposite the Shell garage and The Three Tuns pub.
Turn onto the signed farm road, continue past the small lodge on your right, and follow the one-way road to the large gravel car park.
We recommend using the large gravel car park to avoid blocking access around the farm shops.
Please drive slowly, as there are sharp corners and the road is also used by dog walkers, horse riders and pedestrians.
View Bays Leap Farm on Google Maps | Get directions with Waze
Yes we can accommodate special orders/large orders please use our email info@baysleaporganic.co.uk
Raw Milk is untreated milk that goes straight from the cow direct to the cooling tank and then bottled for you on site. It is cooled down to a temperature of below 3 degree celcius within minutes of the cow being milked. Raw milk has not been homogenised or pasturised.
It has many health benefits that can not be found in pasturised milk. It is one of the richest sources of raw protein, contains lots of vitamins and minerals, amino acids, healthy fats and pro-biotics for gut health. The food facts website gives you plenty of information about the pros and cons of drinking raw milk (You can find more about it by clicking here).
Raw milk is simply the most natural form of milk that has many health benefits as it contain lots of good bacteria which is something that is lost during during the pasteurisation process. Raw milk is an unpasteurised product as a licensed raw milk provider we voluntarily test our milk regularly to make sure the milk is safe to use. If milk ever comes back with any elevated markers then we remove it from sale immediately. So you know that we only sell the best quality of milk available. Our cows are Organic (regulated by OF&G) so receive the best care and attention to make sure they produce the best milk possible. We also use the highest hygiene standards in our parlour and bottling plant to ensure you only receive the highest quality milk. Raw milk is regulated by the Food Standards authority and does come with a health warning (please see product information). Our milk leaves the cow, heads to the chiller tank and across to the bottling plant all on site.We recommend all customers who wish to drink Raw Milk review the FSA guidelines on Drinking Raw Milk - Raw drinking milk | Food Standards Agency
Raw milk must be kept at a refrigerated at a temperature below 3 degrees Celsius. Please consume within 5 days of purchase. Raw milk can also be frozen- it is best to defrost it over 48hours in the fridge and give it a good shake before opening.
As an Organic Dairy farm we are regulated by OF&G. The dairy cows have high welfare standards and graze on organic pasture meaning we use no pesticides.
They are also fed only organic feed when housed inside and when required receive the best veterinary treatment from our in house vet.
Our Milk is always organic, however our beef whilst organically fed is not certified. Others meats we sell are higher welfare rather than Organic.
In our Fruit & Veg shop we offer a selection of both Organic and non Organic produce.
Homogenised is a process where the cream in milk is shaken in a special way to break down all the particles so that they can not rise to the top.
Raw milk is famous for getting a creamy layer on the top as it will settle when left to stand. If you don't wish to get a creamy layer simply give your milk a little shake before serving.
Pasteurisation is a process that milk goes through to reduce the number of pathogens found. The milk goes through a heat treatment which kills all bacteria (both bad and healthy) and then it is quickly cooled again ready to be bottled. It is a requirement for any milk bought away from a farm to be pasteurised as it will also extend the shelf life. Raw milk is unpasteurised.
You can find our Privacy Policy here.
You can find the gift voucher t&c's here.
We do not offer any delivery services either locally or nationwide. Please visit our farm shop/vending room to purchase products.
We pride ourselves in a great quality product direct from the source so we know that we sell only the best quality milk. If you are unhappy with your product in any way please contact us and we will happy to discuss any issues you may have.
We love to answer any questions about our products or farming so if you have a certain question you would like to ask please contact us to find out.
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